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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Establish control
  2. Identity of Incident Controller is communicated to participating and pertinent organisations and authorities
  3. Establishment of Level 3 control is communicated to personnel previously involved in controlling the incident including Incident Controllers
  4. Nature, extent and potential of incident is identified through liaison with previous incident management team and other relevant personnel and authorities
  5. Establish control facilities
  6. Establishment of facilities is communicated to participating and pertinent personnel and authorities
  7. Establishment of facilities is communicated to regional and state level emergency managers, in accordance with organisational policies and procedures
  8. Communications systems and procedures are established to facilitate the functions of control and coordination with regional, state and territory emergency management structures and other participating and pertinent authorities and organisations
  9. Develop and maintain a control structure
  10. Functional roles within the control structure are delegated and briefings are conducted
  11. Control structure is designed to take account of the roles and responsibilities of participating organisations
  12. Flow of information is managed to ensure reliable recording and reporting systems are established and maintained
  13. Control systems are identified and managed, in accordance with the control structure
  14. Control structure is scaled up or down in response to changes in the incident
  15. Establish procedures to permit control to be exercised
  16. Communication arrangements are established to provide for exchange between the Incident Controller and all stakeholders
  17. Develop and maintain coordination arrangements
  18. Requirements for coordination with emergency management structures at regional and state level are identified, in accordance with emergency management arrangements
  19. Requirements for coordination with all levels of government are confirmed, in accordance with emergency management arrangements
  20. Requirements for coordination with infrastructure and community support organisations are confirmed, in accordance with emergency management arrangements
  21. Assess situation and determine priorities
  22. Incident Controller’s statement of intent is developed and communicated to relevant personnel and/or authorities
  23. Intelligence requirements are identified and communicated to intelligence and planning sections
  24. Risk assessment, including community and environmental risks, is conducted
  25. Constraints which may limit response options are identified
  26. Information is analysed and processed to establish priorities for dealing with the incident
  27. Incident objectives are determined and are communicated internally and externally to the incident management structure
  28. Incident Controller’s intent and incident objectives are reviewed against information updates, reports and feedback
  29. Provide public information
  30. Community meetings are attended, addressed and activities are participated in to meet community needs for information and incident objectives
  31. Media interviews are given, in accordance with organisational procedures and requirements for media liaison
  32. Develop an Incident Action Plan and complementary incident plans
  33. Options analysis is conducted to determine appropriate courses of action
  34. Strategies in the IAP are developed or updated commensurate with current and forecast nature and complexity of the incident
  35. Resources to implement the IAP are identified and sought
  36. Stakeholders are consulted about the content of the IAP and complementary incident plans
  37. IAP and complementary incident plans reflect planning for short term (next shift or shifts) and long term (conclusion of the incident) requirements
  38. IAP and complementary incident plans are approved by the Incident Controller
  39. Maintain control of incident
  40. Leadership is provided to support the incident management team’s shared purpose and direction
  41. Oversight is maintained, and performance is managed for heads of functional sections and Deputy Incident Controllers
  42. Security is established for the incident
  43. Incident records are maintained, in accordance with organisational procedures and guidelines
  44. Current and forecast financial costs of managing the incident are considered and participating and pertinent agencies and organisations are briefed
  45. Health, safety and welfare of personnel working at the incident is considered and arrangements are maintained to support it
  46. Manage implementation of incident plans
  47. Incident strategies are implemented through the developed control structure and coordination of participating organisations involved
  48. Two-way communication is facilitated with affected and potentially affected communities to ensure the provision of timely, relevant and tailored information
  49. Socio-economic and environmental effects of the incident are documented and managed
  50. Progress towards objectives and success of incident strategies is regularly evaluated and corrective action is taken, if required
  51. Requirements for briefing all levels of government are met, in accordance with emergency management arrangements
  52. Support relief and recovery
  53. Community needs are established and communicated, and relief services are provided or facilitated, in accordance with state and territory emergency management arrangements
  54. Timely, relevant and tailored information to support relief and recovery is provided to participating and pertinent organisations or directly to the community, in accordance with established state or territory emergency management arrangements
  55. Coordination is undertaken with all levels of government and participating and pertinent organisations to support the evaluation of long term community needs
  56. Conclude incident activities
  57. Coordination is undertaken with regional, state and territory managers and support and recovery organisations and agencies to ensure transition to and continuity of relief and recovery activities
  58. Information to support mitigation and rehabilitation of environmental effects of the incident and response activities is collated, acted on and is communicated to all stakeholders
  59. Human and physical resources and systems, including documentation, are accounted for and demobilised, in accordance with organisational procedures
  60. Organisational requirements and standards for financial accounting are met
  61. Review incident activities
  62. Effectiveness of strategies and tactics in meeting incident objectives is evaluated and documented
  63. Debriefing requirements within and across participating organisations are identified, in accordance with organisational procedures
  64. Debriefing plan is compiled and executed, in accordance with organisational policies and procedures
  65. Reports on debriefing and lessons identified are produced and communicated, in accordance with organisational procedures